We offer a 30-day return policy on all products. Items must be unused and in their original packaging.

Each Thermox system is prepared to order to ensure the highest quality and performance. Delivery typically takes 8–12 weeks from the date of purchase. You’ll receive regular updates throughout the process, including confirmation once your order has been dispatched.

All Thermox systems are covered by a comprehensive warranty for your peace of mind. This includes protection against manufacturing defects and faults in key components such as: Cooling system Pump and circulation system Electrical components Structural integrity of the unit If an issue arises under normal use, our team will work with you to repair or replace the affected components.